Privacy Policy

At Burra Blooms Flower Farm, we respect and are committed to protecting your privacy. This Privacy Policy outlines our policies and practices regarding your information and how we will treat it.

Who we are and why do we need to collect information

At Burra Blooms Flower Farm, we are a dedicated team of flower enthusiasts in the Burra Valley, nestle between Mt Campbell and the Tinderry Ranges. Our passion is to cultivate and share the beauty of our blooms, spreading joy and hope with every petal. We believe in the power of flowers to uplift spirits and brighten days. As a microflower farm, we take pride in the carefully nurtured and diverse range of flowers we offer to retail and wholesale customers. To serve you better and ensure a seamless experience, we collect information from visitors to our website. This information helps us understand your preferences, process your purchases efficiently, and deliver your chosen blooms to your doorstep. Your trust is important to us, and we always handle your information with utmost care, respecting your privacy. Together, let’s spread the joy of blooming beauty! 

Information we collect

We collect several types of information from and about our customers, including:

  • Personal information, such as your name, postal address, email address, telephone number, and any other identifier so that we can contact you online or offline.
  • Non-personal information includes details about your internet connection, the equipment you use to access our website, and usage details.

Cookies

If you leave a comment on our site, you may opt to save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you are authorised to edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after one day.
If you are authorised to edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after one day.

How We Use Your InformationHow We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our website and its contents to you
  • To provide you with information, products, or services you request from us
  • To fulfil any other purpose for which you provide it.

Disclosure of your information

We do not sell, trade, or transfer your personally identifiable information to outside parties.

Who do we share your data with?

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognise and approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Where is your data sent?

Visitor comments may be checked through an automated spam detection service.

Data Security

We have implemented measures to secure your personal information from accidental loss and unauthorised access, use, alteration, and disclosure. We also use third-party transactional services that are beyond our scope of control. If there is any breach of those third-party services, we will notify any affected visitors as soon as we become aware.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.